DeskArtes Expert Series

Expert Series Support

Known problems and solutions

If you run into a problem which looks like a program error, you can see the Known problems and solutions. Possibly the same error has been reported before and there is already a solution available.

Known problems and solutions for Expert Series.

Network license problems

The network license feature for Expert Series programs has been implemented using the Reprise RLM license system from Reprise Software Inc. Answers to technical questions related to Reprise RLM are best found at their support site.

Reprise RLM support site for license admins is found here.

Supported hardware/OS configurations

To find out if your machine hardware and operating system configuration is suitable for running the DeskArtes Expert Series software, you can check the Supported hardware/OS information for the Expert Series.

Supported hardware/OS configurations for Expert Series.

Reference hardware/OS platforms

If you are planning to purchase a new machine for running DeskArtes Expert Series programs, you can check the Reference hardware/OS platforms to see what features are required for smooth operation of the software.

Reference hardware/OS platforms for Expert Series.

Tested machine configurations

Some machine configurations have been tested by DeskArtes or its partners to be suitable for running the DeskArtes Expert Series programs. The list of those machines is worth checking, if you want to get exactly similar machine that has been tested to run Expert Series programs succesfully.

Tested machine configurations for Expert Series.

FAQ (Frequently Asked Questions)

The FAQ section includes answers to the question most frequently asked by users, regarding DeskArtes Expert Series software.